Refund & Return Policy

At Laxer, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a 30-day return and refund policy to keep your shopping experience simple and stress-free.

Return Eligibility

To be eligible for a return, the following conditions must be met:

  • Items must be unused, unworn, and in original condition

  • Original packaging, tags, and labels must be intact

  • Return requests must be submitted within 30 days of the delivery date

Items that do not meet these requirements may not qualify for a return or refund.

How to Initiate a Return

To request a return, please contact our support team at:

📧 support@laxer.shop
📞 +1 785-332-2141

Please include:

  • Your order number

  • The item(s) you wish to return

  • The reason for the return

Once your request is approved, we will provide return instructions. A return shipping label may be provided when applicable.

Refunds

  • After we receive and inspect the returned item(s), you will be notified by email.

  • Approved refunds will be issued to the original payment method within 5–7 business days.

  • Shipping charges are non-refundable, except in cases where the return is due to a damaged, defective, or incorrect item.

Exchanges

  • If you wish to exchange an item, please contact our support team for assistance.

  • Exchanges are subject to product availability.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or incorrect:

  • Contact us within 48 hours of delivery

  • Provide clear photos showing the issue and packaging

  • We will arrange a replacement or full refund, including applicable shipping costs

Contact Information

For any return or refund questions, please reach out to us:

📧 support@laxer.shop
📞 +1 785-332-2141

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