FAQ
How long will it take to receive my order?
Most orders are processed within 1–2 business days and delivered within 2–5 business days. You will receive a tracking number once your order is shipped so you can monitor its journey.
Do you offer free shipping?
Yes! All orders within the United States qualify for free standard shipping. Expedited shipping options are available at checkout for an additional fee.
What should I do if my item arrives damaged or incorrect?
If your order arrives damaged or incorrect, contact us immediately at support@laxer.shop or +1 785-332-2141. Include a photo of the item, and we will either replace it or issue a full refund, including shipping costs.
What is your return and refund policy?
We offer a 30-day refund and return policy. Items must be unused, in original packaging, and with tags intact. Contact us within 30 days of delivery to initiate a return or exchange. Full details are available in our Refund & Return Policy.